WHAT IS THE SENSATIONS GLOBAL TRAVEL PROMOTION?
It is a promotion giving you the chance to buy a return flight ticket to three exciting world foodie destinations – Bologna – Italy, Bangkok - Thailand, and New Orleans - USA for just £1.99, the same price as a packet of Walkers Sensations.
HOW DO I ENTER?
You enter by visiting our pop-up digital travel agency, at www.SensationsGlobalTravel.com which is open between 19:00-20:00 BST (7-8pm) across three consecutive Thursdays (27th June, 4th July and 11th July), and following the instructions where you’ll be asked to enter your name, email and phone number. Entrants must be over 18, a UK resident with have a valid passport and ensure they have read the full Terms and Conditions.
HOW DOES THE PROMOTION ENTRY MECHANIC WORK?
The promotion gives you the chance to buy a return flight ticket to three exciting world destinations – Bologna, Bangkok and New Orleans for just £1.99, the same price as a packet of Walkers Sensations. You enter by visiting our digital travel agency, at www.SensationsGlobalTravel.com which is open on three consecutive Thursdays (27th June, 4th July and 11th July), and following the instructions. If you are successful, we will contact you by email within five working days to let you know. If you are unsuccessful, you’ll be informed via email with details of how you can claim a one-month free Premium subscription trial to Jack’s Flight Club at www.jacksflightclub.com/sensations. Jack’s Flight Club is the largest cheap flights members club in the UK and Europe.
HOW MANY £1.99 FLIGHTS ARE AVAILABLE AND WHEN CAN I BE IN WITH A CHANCE OF CLAIMING THEM?
There are 50 return flights to Bologna, 25 to Bangkok, and 25 to New Orleans. You can apply for them on three consecutive Thursdays – 27 Jun, 4 Jul and 11 Jul – between 19:00-20:00 BST (7-8pm).
DO I NEED TO BUY A PACKET OF SENSATIONS TO ENTER?
No, you don’t have to buy a packet to enter. You can enter the competition by visiting our pop-up digital travel agency, at www.SensationsGlobalTravel.com which is open between 19:00-20:00 (7-8pm) across three consecutive Thursdays (27th June, 4th July and 11th July), and follow the instructions. Entrants must be over 18, a UK resident and have a valid passport and ensure they have read the full Terms and Conditions.
HOW MANY TIMES CAN I ENTER AND HOW MANY TIMES CAN I BE IN WITH A CHANCE TO CLAIM THE £1.99 FLIGHTS?
You can only purchase a £1.99 flight once. However, there are three opportunities where you can enter to be in with a chance to purchase a £1.99 flight. So, make sure you keep note of these dates (27th June, 4th July and 11th July) in your diary to enter into the promotion.
HOW LONG DOES THE PROMOTION LAST FOR?
You can apply for tickets on three consecutive Thursdays – 27th June, 4th July and 11th July – between 19:00-20:00 BST (7-8pm).
HOW OLD DO I HAVE TO BE TO ENTER?
Entrants must be over 18, a UK resident and have a valid passport and ensure they have read the full Terms and Conditions.
DO I GET ANYTHING IF I DON’T GET THE CHANCE TO BUY A £1.99 FLIGHT?
Yes. If you don’t get the chance to buy a £1.99 flight, you’ll be informed via email with details of how you can claim a one-month free Premium subscription trial to Jack’s Flight Club at www.jacksflightclub.com/sensations. Jack’s Flight Club is the largest cheap flights members club in the UK and Europe.
WHAT IS JACK’S FLIGHT CLUB?
Jack’s Flight Club is the largest cheap flights members club in the UK and Europe. They find and share flight deals from UK airports to destinations all over the world at a fraction of the normal price.
If you don’t get the chance to buy a £1.99 flight, you’ll be informed via email with details of how you can claim a one-month free Premium subscription trial to Jack’s Flight Club at www.jacksflightclub.com/sensations.
HOW DO I CLAIM THE JACK’S FLIGHT OFFER?
To claim the offer, you must visit www.jacksflightclub.com/sensations, where they will be asked to enter their contact email and payment card details.
You must enter your payment card details to take the free month trial but can cancel at any time without charge during the 30-day trial period. This can be done via the Jack's Flight Club members portal or by emailing the support team on firstname.lastname@example.org. After that, you will be charged £35 to continue the Premium annual subscription membership. Membership can be cancelled at any time. Deadline to claim the offer is Sunday 11 August 2019.
I DON’T LIVE IN GREAT BRITAIN. CAN I STILL ENTER?
Sorry, the promotion is only open to legal residents of Great Britain (England, Scotland, Wales) and Northern Ireland. This does not include The Republic of Ireland, Channel Islands or Isle of Man.
ARE THERE ANY RESTRICTIONS TO ME ENTERING?
Yes, you must be 18 years old or over, you must be a UK resident (not including Republic of Ireland, Channel Islands or Isle of Man), and you can’t be in any way involved in the organisation of the promotion, including having a relation or professional connection to anyone who is. You’ll also need a valid passport to buy the flights.
WHY HAVE YOU STAGGERED THE RELEASE OF THE £1.99 FLIGHTS?
There is going to be a huge demand for flights at this amazing price and we want to make sure our website and booking system can cope. We also wanted to focus on each of the three cities that have inspired us one by one.
I DON’T HAVE ACCESS TO THE INTERNET, IT’S UNFAIR THAT I CAN’T ENTER
Sorry, but the only way we could organise this competition was by using the internet. You can always get online for free at your local library or by asking a friend to help you.
WILL I BE CHARGED FOR ENTERING?
There is no charge to enter the competition. However, if you get selected to buy the flights, you will need to pay £1.99 via a secure payment through PayPal.
WHAT WILL THE PERSONAL INFORMATION I HAVE SUBMITTED BE USED FOR?
We will only use the information you give us for the purposes of this promotion. Unless you specifically object, we may publish your surname and county in a list of winners if requested by the Advertising Standards Agency to prove that you had been chosen.
WHAT ARE YOU DOING TO PREVENT PEOPLE ENTERING FRAUDULENTLY?
We take fraudulent entry very seriously and implement processes and checks to ensure that everyone has a fair chance of winning. This includes checking uniqueness of registration details on entry and a thorough manual check of winners after they are selected to identify individuals who may not comply with the terms and conditions.
DO I NEED TO DOWNLOAD AND INSTALL ANY ADDITIONAL SOFTWARE TO ENTER THE PROMOTION?
No. You will just need your normal internet browser. However, be aware that our website has been made to work best on popular up-to-date browsers and may not work as well on older or more obscure software.
WHERE IS MY MONEY GOING?
We are donating all of the £1.99 flight payments to charity.
WHAT ARE THE NEW SENSATIONS FLAVOURS AND WHERE CAN I BUY THEM?
Sensations has launched two new flavours – Hickory Smoked Cheddar and Crispy Bacon crisps and Balsamic Vinegar and Onion crisps which are available to purchase in most UK retailers.
WHAT COUNTRIES CAN I GET THE FLIGHTS TO?
If you’re lucky enough to get the chance to buy a £1.99 flight, the destinations include Bologna in Italy, Bangkok in Thailand and New Orleans in the USA. In total, there are 50 return flights to Bologna, 25 to Bangkok, and 25 to New Orleans.
HOW WILL I KNOW IF I HAVE BEEN SELECTED TO PURCHASE THE £1.99 FLIGHTS?
Once the promotion is closed, at 20:00 BST (8pm) across the three consecutive Thursdays, people who have entered the promotion will be selected at random by an independent third party.
A member of the Sensations team will then contact you within five (5) working days of selection to organise payment of £1.99 through PayPal using the email address you provided.
Confirmation emails will be sent via the following email address: email@example.com.
HOW DO I PURCHASE AND BOOK MY FLIGHTS?
If your entry has been successful, a member of the Sensations team will contact you within five (5) working days of selection via email using the email address provided to organise payment of £1.99 through PayPal. Once you’ve paid, we’ll email you a 16-digit code which you can use to select your flights via https://book.lastminute.com
After you’ve filled in this form someone from lastminute.com will contact you by phone within five (5) working days to book the flights. At this stage you can add extra passengers, who would pay full price. Once your flights are booked you will receive confirmation by email.
WHAT EXACTLY DOES THE £1.99 FLIGHT INCLUDE?
The £1.99 flight includes return travel from UK, provided by lastminute.com, to one of three delicious destinations: Bologna Guglielmo Marconi Airport, Bangkok (Suvarnabhumi) Airport, and Louis Armstrong New Orleans International Airport, and includes one piece of checked luggage and all taxes and charges.
Please note the following restrictions (see full Ts&Cs for detail):
The £1.99 flight does not include any other expenses or travel arrangements, and does not include visas, accommodation, sustenance, entertainment or insurance while at the destination. Dates of travel are subject to availability and change at time of booking. There is no cash alternative. There is a maximum commercial value on flights to each destination. When booking travellers may be given direct or indirect flight options. Travel must be booked at least one month in advance and by 28 Feb 2020, and travel must be completed by 31 Mar 2020. Travel is excluded on any public, UK school holidays and Christmas/New Year (20 Dec 2019 – 5 Jan 2020). For New Orleans, travel also can’t be between 20 June 2019 and 31 Aug 2019.
DO I HAVE TO FLY FROM LONDON?
No. When booking the flight through lastminute.com, you can check availability to fly from another UK airport if there are tickets available within the maximum commercial value for the destination. Alternatively, you could ask to fly from a different airport and pay the extra.
WHAT HAPPENS IF I WANT TO TRAVEL WITH SOMEONE?
You can add an additional passenger to your flight booking through lastminute.com, but the extra person will have to pay full price. If you’re interested in adding an additional passenger, you can do so via lastminute.com when you are making your booking.
I’VE GOT A TICKET TO BOLOGNA, BUT I WANT TO FLY TO NEW ORLEANS, CAN I SWAP MY FLIGHTS?
No. You can’t swap flights as we only have a select number of discounted flights available and these will all be claimed.
WHY ARE YOU NOT OFFERING TICKETS TO OTHER COUNTRIES?
We are only offering tickets to these particular cities because they are great foodie destinations and the places that have inspired the new Sensations flavours.
I’VE BEEN SELECTED FOR THE £1.99 FLIGHTS, BUT I WAS NOT AVAILABLE TO RESPOND TO YOUR WINNER NOTIFICATION MESSAGES IN TIME / YOUR EMAILS WENT IN TO MY JUNK FOLDER AND I’VE ONLY JUST FOUND THEM. CAN I STILL CLAIM THE FLIGHTS?
Sorry, it’s up to you to give us a correct and working email address and check your spam filters or junk folders for messages about the promotion. We will contact the successful entrants within a 28-day period as best we can, but if we can’t get in touch or you don’t respond you will lose the chance to buy the flights.
CAN I CHOOSE THE DATE AND TIME OF THE FLIGHT?
Yes, when speaking to a representative at lastminute.com to book your flights you will have the opportunity to pick a date and time of the flight provided it is available within the maximum commercial value.
Winners should send their request for booking through the form at website https://book.lastminute.com and then a lastminute.com travel agent will call you back to arrange your holiday.
See Question 25 for more information on what is included.
IF I CLAIM THE £1.99 FLIGHTS AND I CAN’T GO, CAN I BOOK THE FLIGHT FOR SOMEONE ELSE?
When booking the flights through lastminute.com you can explain to the booking agent that you’re booking this flight for someone else, but the person must be a UK resident with a valid passport.
However, if you had already booked the flights, tickets cannot be transferred to other passengers.
CAN I MODIFY MY FLIGHT BOOKING ONCE IT IS CONFIRMED?
Depending on the flight you have booked via lastminute.com you can modify your booking and pay extra for the costs related to the changes: correct the name of the passenger or change the route or dates of your flight. Please bear in mind that all changes are subject to the terms and conditions (T&Cs) of the airline: if the changes you would like to make are not included in the T&Cs of the airline, you will not be able to make these changes.
Please remember that:
- Changes can only be made to bookings that are with the very airline you bought the flight from.
- Tickets cannot be transferred to other passengers.
- Changes cannot be made if the flight is due to depart in the next 24 hours. In such cases, we advise you to contact the airline directly.
- Additionally, please also note that you will have to contact the airline directly if you have already received your boarding pass.
CAN I UPGRADE MY TICKETS TO PREMIER ECONOMY/BUSINESS CLASS?
Yes, when booking the flights through lastminute.com you can explain to the booking agent that you’d like an upgrade, but this will incur extra costs as the price will be more than the maximum commercial value. The extra costs will be made available to you at the time of booking with the agents.
WHAT HAPPENS IF I MISS MY FLIGHT?
If you miss your flight for any reason, please contact the flight provider or lastminute.com. Once you have used your voucher to book a flight it can’t be used again, and you may have to pay to rebook a flight.
WHEN WILL I RECEIVE MY FLIGHT TICKETS?
Once you have used your unique 16-digit code to book the flights through lastminute.com, you will be contacted by a member of the lastminute.com team on the phone to arrange the booking. You’ll receive a confirmation email with your flight tickets and booking details as soon as the booking will be confirmed by the airline company.
WHAT AIRLINE ARE THE FLIGHTS WITH?
The airline is dependent on the flight you book. Flight bookings are organised through lastminute.com which works with over 400 different airlines.
I HAVE A MEDIA ENQUIRY, WHO DO I GET IN TOUCH WITH?
If you have a press enquiry, please contact the Sensations PR team at Splendid Communications on firstname.lastname@example.org
WHAT TO DO IF THE ENTRY FORM WON'T LOAD?
If you’re unable to see the entry form between 7-8pm on Thursday 11th July, then you should try the following steps:
- Close your web browser entirely (all tabs / windows) and open a new window.
- If that doesn’t work, try using an alternative web browser, ideally one that you haven’t used to visit the Sensations Global Travel site recently.
- As a final solution, try clearing your cache for the last 24hours. Instructions on how to do this can be found here:
- Safari https://support.apple.com/en-gb/guide/safari/sfri47acf5d6/mac
- Chrome https://support.google.com/accounts/answer/32050
- Edge https://clear-my-cache.com/windows/microsoft-edge.html
- Firefox https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
- Internet Explorer https://kb.wisc.edu/page.php?id=15141
Please be aware clearing your cache could remove your browser history, saved passwords etc..
Once you’ve cleared your cache, return to the entry form here: https://sensationsglobaltravel.com/enter
If you have any other enquiries, please contact us